Shipping policy

All orders are shipped from Greece.

Processing Time
Orders are processed within 1–3 business days after payment confirmation.
During peak periods, processing time may be slightly extended.

Shipping Methods
• Greece: shipped via ACS Courier
• International orders: shipped via FedEx Express

Estimated Delivery Times
• Greece: 1–3 business days
• European Union: 2–5 business days
• United States: 3–7 business days
• Other international destinations: 3–10 business days

Delivery times are estimates and may vary depending on customs clearance and local courier services.

Tracking
All orders include tracking information.
You will receive a tracking number once your order has been shipped.

Customs & Import Duties
International orders may be subject to customs duties and import taxes.
These charges are the responsibility of the customer.

SEÓRA is not responsible for delays caused by customs clearance.

Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Delayed Packages
Once an order has been shipped, SEÓRA is not responsible for delays caused by the courier, customs, or local delivery services.

If your package is significantly delayed, please contact us and we will assist in tracking your shipment.

Returned Packages
If a package is returned due to an incorrect address, failed delivery attempts, or refusal to pay customs duties, the customer is responsible for reshipping costs.